Shipping Policy

Shipping Policy – Fiona & Co.

At Fiona & Co., we aim to deliver your order as quickly and smoothly as possible. Below you’ll find all the important details about our shipping process.

Processing Time

Orders are typically processed within 1–2 business days after confirmation.
Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

Delivery Time

Estimated delivery time is 5–14 business days, depending on your location.

Please note that delivery times may vary due to:

  • High demand periods

  • Customs processing

  • Local carrier delays

While we do our best to meet these estimates, they are not guaranteed.

Shipping Costs

We offer free shipping on all orders, regardless of order value or destination.

Shipping Method

To keep prices competitive and offer a wider range of products, orders may be shipped directly from our international partners.

This allows us to:

  • Maintain efficient fulfillment

  • Offer free worldwide shipping

  • Ensure product quality before dispatch

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.
You can use this to follow your package through the carrier’s tracking system.

Please allow a few days for tracking updates to become active.

Customs & Import Duties

For international orders:

  • Customers may be responsible for customs duties, taxes, or import fees, depending on local regulations

  • Fiona & Co. is not responsible for any additional charges incurred during delivery

We recommend checking your country’s import policies before placing an order.

Delays & Exceptions

While we aim for timely delivery, delays can occur due to circumstances beyond our control, such as:

  • Customs inspections

  • Weather conditions

  • Carrier issues

Fiona & Co. is not liable for delays caused by these external factors, but we will always do our best to assist if issues arise.

Questions & Support

If you have any questions about your order or shipping, feel free to contact us at:
info@fionaco.com

Our team will get back to you as soon as possible.

Summary

We focus on providing a smooth and transparent shipping experience, with free delivery and reliable tracking on every order. While occasional delays can happen, we are committed to keeping you informed every step of the way.