Privacy Policy

Privacy Policy – Fiona & Co.

At Fiona & Co., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or place an order.

By using our services, you agree to the practices described below.

1. Information We Collect

To provide our services, we may collect the following personal information:

  • Full name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

  • Order history

  • Any information you provide when contacting customer support

2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Handle payments and prevent fraud

  • Communicate with you about your order or inquiries

  • Improve our website, products, and services

  • Send updates, promotions, or newsletters (only if you have given consent)

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties only when necessary, such as:

  • Payment providers (to process transactions)

  • Shipping partners (to deliver your order)

  • Service providers that help operate our website

We may also disclose information if required by law or to protect our rights and safety.

4. Data Security

We take appropriate measures to protect your personal data, including:

  • Secure payment processing through encrypted systems

  • Restricted access to personal data

  • Use of trusted platforms and service providers

While we take security seriously, no online system can be guaranteed 100% secure.

5. Data Retention

We keep your personal data only as long as necessary to:

  • Fulfill your order

  • Meet legal, tax, or accounting requirements

  • Resolve disputes or enforce our policies

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data

  • Correction: Request updates to incorrect or incomplete data

  • Deletion: Request that your data is deleted (where legally possible)

  • Withdraw Consent: Opt out of marketing communications at any time

To exercise any of these rights, please contact us via email.

7. Cookies

We use cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website usage

You can manage or disable cookies through your browser settings, but this may affect how the website functions.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

We recommend checking this page periodically to stay informed.

9. Contact

If you have any questions about this Privacy Policy or your data, you can contact us at:

Email: info@fionaco.com

Summary

Fiona & Co. is committed to handling your personal data responsibly and transparently. We only collect what is necessary, never sell your data, and always aim to keep your information secure.